For any service business — salons · dental · medspas · gyms · auto · real estate · legal · and more
Run your shop from your iMessage.
No new app. No software to learn. Just text Sarai — she handles the rest. Delays, cancels, standby rebooking, voice follow-ups. All from the iMessage thread you already have open.
The problem
🔴
14% of bookings are no-shows
Industry average for salons and dental. That's one open chair every six clients — quietly bleeding revenue.
🟡
4 hrs/week per staff member
Spent manually calling clients about delays, reschedules, and same-day cancellations. Front-desk burnout.
🟢
23% revenue lift when delays are handled gracefully
Kept appointments + filled standby slots + win-back rebooks. The math on showing up is incredible.
What Sarai does
📱
iMessage is the interface
Text "running 30 behind" and Sarai parses it, drafts the apology, fans out to every affected client.
🤖
Built like a real team, not one big bot
Behind the scenes, Sarai runs as a team of focused agents — one handles your schedule, one talks to your clients, one keeps your calendar in sync, one triages replies. Each does one thing well, so nothing gets missed.
📞
Voice fallback
Non-responders get an AI call before their slot. Sarai confirms, reschedules, or politely lets them go.
This is the actual flow. Type into the iMessage thread on the left, or tap a quick command. Watch Sarai parse it and broadcast to all 8 customers on the right. Replies stream back in real time.
9:41•••• 5G ▮
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S
Sarai
iMessage · online
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iMessage · today 8:47 AM
Morning! 8 appointments today. First at 10am. 🌅
Lineup: Maria, Tom, Carlos, Aisha, Jordan, Elena, Devin, Priya.
just text me whatever comes up — i'll take it from there.
Today's Appointments
scheduledconfirmedreschedulingcanceled
What Sarai actually does for you
The front desk you've always wanted, without the payroll.
You're behind the chair, in the room with a client, on the floor doing what you do best. Meanwhile a thousand small things pile up: the rebook DMs, the late confirmations, the no-shows, the standby list, the missed callbacks. Sarai handles all of it in the background — quietly, accurately, on-brand — so you walk out at the end of the day with a calendar that's actually full, not a list of fires to put out tomorrow.
Running 30 minutes late? Text her once — she handles all 8 clients, fields the replies, and tells you who confirmed, who pushed, who needs a call.
💸 Saves the money you'd lose
Cancel last-minute? She fires your standby list before the slot goes cold. No-show? She catches it in 15 minutes and offers a rebook with a deposit so it doesn't happen twice.
📱 Talks to clients like a real person
Apologetic when she should be. Casual with regulars. Formal when it's a new client. Skips your cousin if you tag him as family. Speaks Spanish if your client does.
🧠 Remembers what you can't
Who's a VIP. Who's no-showed twice. Who tipped well last visit. Who you told her to give a free service to. Pulls the right context every single text.
🛡 Knows when NOT to act
Doesn't text your clients at 2am (TCPA). Doesn't send to anyone who said STOP. Doesn't fire a destructive command without your okay. Pause everything in 30 seconds with one word: "abort".
📊 Tells you what's working
End of every week, you get a recap: hours saved, revenue protected, what your top 3 lapsed clients look like. Actual numbers — not vanity dashboards.
You text the way you already text. She does the rest.
Trained on real service-business conversations. Production-grade. Used in salons, dental, medspas, gyms, auto shops, real estate, and law firms.
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When it fires
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System prompt
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Standby list · Reactivation · Walk-in fillers
The underdog feature.
Every salon has a standby list — clients who said "let me know if anything opens up." When a 2pm cancels, Sarai doesn't just process the cancel — she fills the slot. Automatically. In under 90 seconds.
1
Sarah cancels her 2pm
One text to Sarai: "can't make 2 today, sorry." Slot opens.
2
Standby list lookup
Sarai checks: 3 clients tagged for that service + window.
3
Simultaneous text-out
"Hey {name} — 2pm just opened. Want it? Reply YES to claim."
4
First YES wins
Slot rebooked, calendar updated, others get a kind "still on your standby" reply.
What lead gen Sarai handles
📥
Standby-list rebookingCancellation triggers a race-to-claim text to the standby cohort.
💌
Reactivation pingsClients who haven't booked in 6+ weeks get a "miss you" with one-tap rebook.
🎂
Birthday discounts"Hey {name}, here's 20% off for your bday week" — auto-fired on the day.
🪑
Walk-in fillers"We have a chair open in the next 2 hrs — first to text wins." Goes to the standby + reactivation lists.
📉
Slow-day broadcasts"Tuesday 1–3pm wide open — book now and I'll throw in a complimentary scalp massage."
🎁
Promo-code blastsOne text from you and Sarai segments + sends + tracks redemptions.
Simple. Predictable. ROI-positive on day one.
Pricing that pays for itself.
Recover one no-show a week and Sarai Business is already in the black. Most shops see 5x ROI inside the first 30 days.
Single Location
Business
For one shop. Full agent suite + iMessage + voice fallback.
Service businesses run on relationships, not software. Sarai isn't here to replace what you do — it's here so you can keep doing it without burning out behind a phone.
If you've made it this far, you already get it. The next step is small: get on the waitlist, and we'll reach out when there's a spot for your business.
— Built in Miami, for the people who actually run the place.
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Lumière
Sarai concierge • here to help
Hi — I'm Lumière. Ask me anything about Sarai. I'll either answer right away or connect you with the team for anything that needs a human touch.
Invite-only beta
You'll need an invite code.
Sarai is in beta — invite only. We're onboarding businesses one at a time. Got a code? Type it below. Don't have one? Join the waitlist and we'll reach out when there's a spot.
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