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Questions? Same.

Sarai lives in iMessage and acts like a real assistant. It answers questions, remembers everything you tell it, sends scheduled reminders, runs daily check-ins, transcribes voice notes, reads photos, watches videos, summarizes PDFs, generates images, browses the web, and can connect to Gmail, Calendar, Google Drive, Notion, Outlook, Plaid, Strava, Oura, and Todoist to act on your behalf. It will also text you first when you've gone quiet for too long or you're up too late.

Yes. Your conversations are encrypted in transit (TLS) and at rest. We never sell your data, never use it to train AI models, and never share it with advertisers. The only third parties that touch your message content are the AI providers (Sarai uses our AI providers and our AI providers, both configured to NOT retain your data for training) and our iMessage relay (the iMessage relay). You can wipe every byte we have on you with one tap from the dashboard. Full breakdown: Privacy Policy.

Two plans. Free gives you a daily message budget, great for trying her out. Plus+ is $19.99/mo: unlimited conversations, Sarai texts you first, calendar + Gmail + Notion, and long-term memory. Plus+ starts with a 7-day free trial, and annual billing is $199/yr (~17% off). See the full breakdown.

A few reasons. (1) Annual vs monthly: annual cycles work out cheaper per month. (2) Referral discount: friends who join through someone's referral link get 50% off their first month. (3) Creators Club: vetted creators can offer their audience custom branded pricing. (4) Promotional periods: we sometimes run launch or event-based offers. Pricing is never personalized based on who you are or your demographics — it's the same public catalog for everyone, just sometimes with a coupon attached.

Yes. All payments are processed by Stripe — we never see or store your card number, only your Stripe customer ID and subscription status. Stripe is PCI-DSS Level 1 certified (the highest tier), used by Amazon, Google, and millions of businesses. You can update or remove your payment method any time via the Stripe Customer Portal, accessible from Settings → Manage Subscription.

Email hey@sarai.solutions from the email tied to your account with the subject "Changed phone number." Include your old number and your new number. We'll migrate your account, history, connections, subscription, and memory to the new line within 24 hours. We do this manually to prevent account-takeover fraud.

Email hey@sarai.solutions — usually within a few hours. Sarai's iMessage line is for the product, not support. If Sarai itself is broken or not responding, click the "Sarai not responding?" banner at the top of any page for our backup line.

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