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SERVICE BUSINESSES · INDUSTRY RESEARCH

The cost of missed appointments

Service businesses lose roughly 14% of potential revenue to no-shows and last-minute cancellations.

14%
of revenue lost on average
$200B
annual U.S. service-industry impact
30%+
no-show reduction with SMS reminders
Source
Square Appointments + Mindbody industry research →

Numbers vary by vertical, region, and shop size — these are industry averages from the cited sources, not Sarai AI-specific results. Once we're out of invite-only beta, real Sarai AI-customer numbers will land here.

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